Frequent Visitor
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8 Messages
Missing emails
I know that there are sites that send me regular emails. When I don't get them, I sign up again, and they tell me I'm already signed up. Where are they going? They are not in spam folders, not wanted folder, trash folder. This happens repeatedly.
Latoque
Expert
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29.7K Messages
5 years ago
Call Comcast security and see if there is a blocking issue for the sending domains in question------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
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ctgal
Frequent Visitor
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8 Messages
5 years ago
Thank you. I will try that. I will make a list of all that apply. Although, I can't imagine that the NY Times newsletter mailings would be blocked. I know that's one offhand.
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@ctgal feel free to PM me the domains you are experiencing issues with and i can investigate it for you.
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