missing emails from inbox Help!

@whitesandybeach 

There are no emails in my inbox  for the last two months. I am accessing on my laptop and directly logging into my xfinity account.  I have checked storage and I am not over the limit.

When logged in to the website, click on the gear icon and choose Email Settings.  Then, in the left pane click on Auto Forward and see if there is an email address there.  If so, uncheck the box and remove the email address.