Visitor

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1 Message

Monday, January 12th, 2026 6:19 PM

Missing email

I am not receiving email from a distributer we do business with. Once in awhile I will find something in the Junk or Spam file.

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Official Employee

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1.7K Messages

11 hours ago

Hey there, @user_bi28ru! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am sorry to hear about the experience with your emails from the distributor. Have you confirmed there are no spam filters enabled following the steps here? How are you accessing your email? 

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