Charging early termination fee despite PCS orders under SCRA 50 U.S.C. 3956.
Of course that is a wrong charge. Did you provide Xfinity with a copy of your orders? They would need to see that in order to refund your money. If you didn't provide a copy is probably why you got charged.
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Expert
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34.5K Messages
1 day ago
@user_ptjbsa
Of course that is a wrong charge. Did you provide Xfinity with a copy of your orders? They would need to see that in order to refund your money. If you didn't provide a copy is probably why you got charged.
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XfinityAbby
Official Employee
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1K Messages
5 hours ago
Hello @user_ptjbsa, thank you for reaching out on our community forum! I would be happy to help you get this resolved.
Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us:
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