Skip to main content
user_btzuxo
1st Topic

Visitor

 • 

1 Message

Sunday, March 22nd, 2026 8:46 PM

migrating to gmail

I have been trying to migrate my Comcast email to gmail through the gmail app.  I have allowed 3rd party apps on Comcast, checked the pop server numbers, allowed popups, authentication is verified with my password and at the end before the transfer, gmail says it can't happen at this time.  Why not Comcast?

Question

 • 

Updated 

3 hours ago

15

2

0

Oldest First
Selected Oldest First
XfinityVianney

Official Employee

 • 

2.5K Messages

20 hours ago

 

user_btzuxo, 

Thank you for reaching out and creating a new post. If you want to access non-gmail email services within your Gmail portal, you can find the steps [HERE] provided by Google. This link provides the steps to complete the process manually. This should allow you to get all your emails in one place. 

 

10

0

hroruser

Visitor

 • 

7 Messages

thanks for your reply.  But I want to migrate my all  past Comcast emails to gmail, not access my Comcast emails through gmail.  I want to get rid of Comcast and avoid migrating to yahoo.  why am I having difficulty with Comcast to do this through shutter cloud?

Like

Reply

16 hours ago

0

XfinityJon

Official Employee

 • 

1.2K Messages

Good afternoon hroruser. I am not familiar with that program, when I did research it though, it seems to be a photo-based program, is that correct?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

15 hours ago

0

hroruser

Visitor

 • 

7 Messages

no not Shutterfly as you are thinking...shuttercloud is what google uses to migrate other email accounts to gmail.  You access through gmail.  I want to migrate all emails to gmail account from Comcast.  Otherwise Xfinity will make us migrate them to yahoo.  

Like

Reply

15 hours ago

0

hroruser

Visitor

 • 

7 Messages

@XfinityVianney​

thanks for your reply.  But I want to migrate my all  past Comcast emails to gmail, not access my Comcast emails through gmail.  I want to get rid of Comcast and avoid migrating to yahoo.  why am I having difficulty with Comcast to do this through shutter cloud?

Like

Reply

15 hours ago

0

XfinityJon

Official Employee

 • 

1.2K Messages

I did look into this further, I did locate the program you are referring to Shuttle Cloud. It does show that it is compatible with our email service. What error or what issue are you running into?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

15 hours ago

0

EG

Expert

 • 

116.8K Messages

3 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section. 

0

0

forum icon

New to the Community?

Start Here