Hey there, user_ia2p00! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am sorry to hear about the experience with your emails. How are you accessing email? Are you using a comcast.net email? If you are using a 3rd party mail client, we would recommend confirming the access is on following the steps here. Please let us know if you are able to get access to the new emails back.
XfinityAdrienne
Official Employee
•
1.2K Messages
3 months ago
Hey there, user_ia2p00! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am sorry to hear about the experience with your emails. How are you accessing email? Are you using a comcast.net email? If you are using a 3rd party mail client, we would recommend confirming the access is on following the steps here. Please let us know if you are able to get access to the new emails back.
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