Regular Visitor
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5 Messages
Microsoft Outlook 2010 and Comcast Email
My Outlook 2010 is configured with Comcast email. For what ever reason I no longer recieve Outlook email. I still receive Comcast email but prefer using Outlook. Any suggestions?
RonK
Accepted Solution
yarntrails
Contributor
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62 Messages
5 years ago
Can you clarify the issue? Your comcast email is working fine in Outlook 2010 but outlook.com email is not? You would need to troubleshoot your outlook.com account in that case, it isn't anything to do with comcast.
May be as simple as deleting and re-adding your outlook.com account.
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jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
Have you checked your Outlook settings via Files->Account Settings->Email Account properties->POP and IMAP Account Settings and done the 'test account settings'?
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Ronkor
Regular Visitor
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5 Messages
5 years ago
Joe,
Yes I have. The test works by sending result to Comcast Email and not Outlook.
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jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
I'm using Outlook 2013 so not sure if same properties as your Outlook 2010. What is your incoming server IMAP port set to?
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Ronkor
Regular Visitor
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5 Messages
5 years ago
It worked. I deleted my Outlook account and added new account. Yes it was simple.
Thanks.
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jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
You might accept your POST as CORRECT ANSWER so others will see it.
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Ronkor
Regular Visitor
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5 Messages
5 years ago
Will do Joe V. Wasn't aware of correct answer button. Thanks for keeping me on point.
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njamison22
New Poster
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1 Message
4 years ago
I think I love you. I just spend three hours trying to get it to work. I saw your note as I was going to do an errand. I did the errand, came back, followed your instructions, and pictures, and it all worked, EASY PEESY! I don't' know what I was doing wrong before.
All my other accounts are Gmail. But this now works, thanks to you. I don't know why, but once again, thank you.
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