Frequent Visitor
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10 Messages
May have missed or deleted real email transition offer
There have been so many phishing emails spoofing your Yahoo conversion notice that I may have deleted the real one along with the tens of phishes. Can I be re-sent the notice if it was sent, or have an idea of when it will be sent?




Again
Expert
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34.6K Messages
3 days ago
How are you accessing your email? If on a third party email app, you won't notice when the real email comes. You need to check the website periodically for the official verified email from Comcast/Xfinity. There will be a logo next to the email which will tell you that it's not a spoof or phishing email.
The other way you can find out if the transition email has been sent is to go to https://connect.xfinity.com/email and sign in; if you have received the invitation you should get it then. Otherwise, you will have to wait until you are sent the invitation.
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BruceW
Gold Problem Solver
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27.6K Messages
2 hours ago
You don't need an email. Instead, log in to https://xfinityconnect.email.comcast.net/emailMigration. If the account you logged in with is ready to be migrated, that page will say:
If the ID has already been migrated, the page will say:
(I'm not sure what that page will say if your email is NOT ready to be migrated. It might just redirect to the webmail page.)
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