FlyingCircus's profile

Frequent Visitor

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10 Messages

Monday, July 20th, 2026 10:59 PM

May have missed or deleted real email transition offer

There have been so many phishing emails spoofing your Yahoo conversion notice that I may have deleted the real one along with the tens of phishes. Can I be re-sent the notice if it was sent, or have an idea of when it will be sent?

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Expert

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34.6K Messages

3 days ago

There have been so many phishing emails spoofing your Yahoo conversion notice that I may have deleted the real one along with the tens of phishes. Can I be re-sent the notice if it was sent, or have an idea of when it will be sent?

How are you accessing your email?  If on a third party email app, you won't notice when the real email comes.  You need to check the website periodically for the official verified email from Comcast/Xfinity.  There will be a logo next to the email which will tell you that it's not a spoof or phishing email.

The other way you can find out if the transition email has been sent is to go to https://connect.xfinity.com/email and sign in; if you have received the invitation you should get it then.  Otherwise, you will have to wait until you are sent the invitation.

Frequent Visitor

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10 Messages

I mostly access Comcast email through the basic Mail app on Mac.

When I log into connect.xfinity, there's no CTA to accept Yahoo terms, or notification. It just does the MFA thing and when I supply the code, drops me into my inbox.

Because I access it through the Mail app, if I did get the email in my inbox, Apple Mail may have treated it as junk and/or I may have treated it as junk.

Deleting mail from within the Mail app also deletes them on the Comcast server.

Guess I'll wait.

Official Employee

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501 Messages

Did you also check your trash cane/deleted folder?

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Gold Problem Solver

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27.6K Messages

2 hours ago

... Yahoo conversion notice that I may have deleted the real one ...

You don't need an email. Instead, log in to https://xfinityconnect.email.comcast.net/emailMigration. If the account you logged in with is ready to be migrated, that page will say:

You're invited to upgrade your email account to Yahoo Mail ... 

If the ID has already been migrated, the page will say:

Your Comcast.net email account is accessible at Yahoo Mail ...

(I'm not sure what that page will say if your email is NOT ready to be migrated. It might just redirect to the webmail page.)

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