amy68's profile

Contributor

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25 Messages

Friday, January 9th, 2026 3:32 AM

Marking SPAM emails as NOT spam does not work

I have several emails that go into my spam folder and they are NOT spam. This has been happening for months including emails from my financial institution. I mark them as NOT spam, they disappear for a few minutes then come right back into the spam folder. I've even tried sendig them to inbox and nothing!!! I'm beyond aggraveted.

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27K Messages

20 hours ago

... I mark them as NOT spam, they disappear for a few minutes then come right back into the spam folder. ...

Comcast's spam filters and the filters in webmail only operate on messages when they first arrive. If they are moved afterward it's most likely due to user action or to the spam settings of an email program or app on a user computer or mobile device.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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