1 Message
I have 2 accounts 1 is personal and one is for junk mail. I can not sign in says does not recognize e-mail or password on either account. And mail will not download
1 Message
I have 2 accounts 1 is personal and one is for junk mail. I can not sign in says does not recognize e-mail or password on either account. And mail will not download
XfinityOrlandoM
Official Employee
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1.2K Messages
12 hours ago
@user_zdm7vy
Thanks for reaching out to us I know how important it is to be able to access your e-mail, how do you access your e-mail do you go through xfinity.com or are you going through a third party e-mail address or party using an app on a mobile device like an iPhone for your e-mail access
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EG
Expert
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106K Messages
8 hours ago
Concern moved here to the Customer Service help section.
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