Visitor
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1 Message
mail server is (temporarily) down
I'm having this issue today too.
Message:
"Unable to connect to mail server. Possible reasons: The mail server is (temporarily) down or there are network connection problems. Please try again in a few minutes."
What's the fix?
user_wn8fz4
Visitor
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1 Message
26 days ago
I'm encountering the same issue and can't access my email account
1
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XfinityOrlandoM
Official Employee
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2.7K Messages
24 days ago
@user_p4rd5j
Thanks for reaching out to us since it's been a couple of days since you made your post are you still having errors accessing your email?
2
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wickedmom
Visitor
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5 Messages
22 days ago
I have been having the same issue when connecting to email (via email apps / Outlook) when connected on my (non-exfinity) wifi. I can get emails to load when on cellular connections, but my home wifi will not allow me to load emails. I have fiber internet (Xfinity NOT available in my area), and have restarted my router (I do not have a modem). This has been happening for the past several days. VERY FRUSTRATING. Is my IP blocked? Who do I contact to get support? Xfinity Assistant Chat is NOT able to help.
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