Mail server denies access/Invalid sieve credentials

@Again​ yes and I've tried to also use other browsers. My theory is either that a) there is a process and I just have to wait, or b) the email account was not made properly. I think b is more likely because when I tried to send an email to the newly created email from another comcast.net email, it said the email didn't exist. On top of this, every time I try to use the email I get redirected to activate Xfinity connect despite having theoretically done so already. I also saw another user on the forums having a similar problem, and an employee reached out to activate the email properly.

@user_8ce0e2  Hello and good afternoon, and thank you for reaching out over our Xfinity Community Forums! I would be more than happy to assist you in making sure your Comcast email is set up properly, and there is nothing on our end causing the issue. Whatever we can do to help get these issues resolved once and for all! To get started, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

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