Tue, Nov 24, 2020 3:00 PM
I made a new Comcast email account, but I cannot send or recieve emails. I keep getting the error "mail server denies access." How do I fix this? Thanks.
2 m ago
4 m ago
I have same issue. I set up new email accoun5 but can send or receive email bc get error mail server denies access
Where and how did you create this new email account?
following up on this issue were you able to access your email after your most recent post?
@Again at xfinity site "xfinity connect"
@ComcastEva I have same problem....I made a new Comcast email account, but I cannot send or recieve emails. I keep getting the error "mail server denies access." How do I fix this? Thanks.
You can't "create" a new email address at connect.xfinity.com; it must be done through My Account by the Primary account holder. Also, if you use a third party email client like Outlook or Thunderbird, etc., you can't "create" an email address there, either.
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I have same problem...can't seem to find an answer anywhere!
@heyitsmelisab Hey there! Very sorry for the ongoing email issue. We can help take a closer look at that and get this going in the right direction. Please click on the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address.