stouffer's profile

New Poster

 • 

1 Message

Thu, Apr 30, 2020 9:00 AM

Mail from Google Mail not received by Comcast.net email addresses

Customers with @comcast.net email addresses are not recieving emails from a outbound Google Mail server when originating from a support system like FreshDesk or ZenDesk. Is there a check to see if our domain is marked as spam or being blocked for some reason? Our domain is stoufferlegal .com, but I can PM the specifics. @CCAntiSpam 

 

Thank you!

Responses

ComcastCSAEmail

Official Employee

 • 

580 Messages

1 y ago

Majority of the emails are being delivered successfully. The few that were not contained content commonly observed in phishing/spam emails. Can you confirm what content was sent in the emails that the end users did not receive? feel free to PM me the details. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here