Mail Folder Sync

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@SereneJulie wrote:

Hi, using the mail that comes with the pad/phone. I guess it's called Apple mail. Went into settings, put in my Comcast info and mail happened!
I use the xfinity mail app to organize mail into folders, and it syncs with my iPhone. I may be missing a setting somewhere for the syncing. And I may not be able to sync with two different devices. 
if that's the case, I'd prefer to sync with the phone, I guess, but was hoping to have past mail on the pad as well.

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I've got an iPad but don't use Apple Mail.  I use the Xfinity Connect app which syncs fine with all my devices accessing my email.

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@SereneJulie wrote:

I got a new iPad, and set up my Comcast mail. When I opened mail on the iPad after set up, it fetched the loose mail in my inbox at Comcast, but it brought none of the mail folders from Comcast where the rest of my mail is organized.
How do I get the rest of the mail and it's respective folders to sync to the iPad?

when I had to delete my mail account on my iPhone, and reload it, EVERYTHING came over, including loose mail and folders...

thanks in advance!

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What app are you using for 'mail on the iPad'?  If you're using the Xfinity Connect app, have you tried hitting the 'down arrow' next to Inbox?

Hi, using the mail that comes with the pad/phone. I guess it's called Apple mail. Went into settings, put in my Comcast info and mail happened!
I use the xfinity mail app to organize mail into folders, and it syncs with my iPhone. I may be missing a setting somewhere for the syncing. And I may not be able to sync with two different devices. 
if that's the case, I'd prefer to sync with the phone, I guess, but was hoping to have past mail on the pad as well.

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@SereneJulie wrote:

Hi, using the mail that comes with the pad/phone. I guess it's called Apple mail. Went into settings, put in my Comcast info and mail happened!
I use the xfinity mail app to organize mail into folders, and it syncs with my iPhone. I may be missing a setting somewhere for the syncing. And I may not be able to sync with two different devices. 
if that's the case, I'd prefer to sync with the phone, I guess, but was hoping to have past mail on the pad as well.

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On the home screen, tap the email icon, and it should take you to "Mailboxes".  Just scroll down and you should see any folders in the account as long as it was set up for IMAP, which is the default.

@Latoque

thank you for your help!  I deleted and reloaded mail, twice actually, and the second time, it loaded with IMAP and all of my folders!

I just added my comcast email to the mail app on my Iphone. All my emails are showing fine the only issues I am having is:

1. None of my folders are showing and

2. If I delete an email from the app now or from the computer, it does not delete from the mail app on the Iphone.. PLEASE HELP!!!!

Same problem yes please help since Xfinity is doing away with their app and only have iPhone and iPad I use apps for everything so need those folders in my Apple mail folder if I change to imap nothing happens and can’t send emails from Xfinity anymore 

what gives?

same issue ^

& assume all comcast e-mail users on iphone will have same problem when connect app (inexplicably) goes away

@Kisvis 

You are replying to a year-old thread.  Please start your own thread with your question.  This one is now closed