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oscardelahoya
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38 Messages

Fri, Apr 9, 2021 10:43 AM

Mail Box Stopped Receiving

My primary mail "box" stopped receiving. I tried various settings, etc. but no luck. I had to Re-Direct the mail to another box since that was the primary mail box.

The automated help service does not understand this problem. Can the box be full? Is it a bug? Before I start deleting, is there a strategy to restore the box and recover the messages or do I have to clean it 100%.

[Edited: "Language"]

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Official Employee

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154 Messages

1 m ago

Hi, @

 

To confirm, you mean your mean your email inbox? What platform are you currently trying to access your email on? Have you checked your spam filters, or the spam folder? 

I am an Official Comcast Employee.
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