Contributor
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38 Messages
Mail Box Stopped Receiving
My primary mail "box" stopped receiving. I tried various settings, etc. but no luck. I had to Re-Direct the mail to another box since that was the primary mail box.
The automated help service does not understand this problem. Can the box be full? Is it a bug? Before I start deleting, is there a strategy to restore the box and recover the messages or do I have to clean it 100%.
[Edited: "Language"]
Responses
ComcastStarr
Official Employee
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154 Messages
1 m ago
Hi, @oscardelahoya.
To confirm, you mean your mean your email inbox? What platform are you currently trying to access your email on? Have you checked your spam filters, or the spam folder?
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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