Hi there! Thanks for reaching out. I can definitely understand the importance of receiving email on your Mac and iPhone. You've come to the right place. Our team of experts can help with that! If you’re receiving your Xfinity email on your iPhone but not on your Mac, the most common cause is that the email account settings on the Mac need to be updated. To receive your Xfinity email on your Mac, please make sure your email app is using encrypted mail server settings:
Open your email application on the Mac and go to Account Settings
Check the Outgoing Mail Server (SMTP) settings
Confirm that SSL/TLS is enabled under connection security
Using encrypted settings is required to send and receive email properly. If you’re using a third‑party email app, follow that app’s specific instructions for updating the outgoing mail server. Keep in mind that each device accessing the same email address must be set up correctly on its own. You can also find step‑by‑step instructions for setting up your Xfinity email on a Mac here. If you’d like, let me know what email app you’re using on your Mac, and I can help guide you through the setup.
XfinityGabriel
Official Employee
•
3.2K Messages
8 hours ago
@user_0ewza3
Hi there! Thanks for reaching out. I can definitely understand the importance of receiving email on your Mac and iPhone. You've come to the right place. Our team of experts can help with that! If you’re receiving your Xfinity email on your iPhone but not on your Mac, the most common cause is that the email account settings on the Mac need to be updated. To receive your Xfinity email on your Mac, please make sure your email app is using encrypted mail server settings:
Using encrypted settings is required to send and receive email properly. If you’re using a third‑party email app, follow that app’s specific instructions for updating the outgoing mail server. Keep in mind that each device accessing the same email address must be set up correctly on its own. You can also find step‑by‑step instructions for setting up your Xfinity email on a Mac here. If you’d like, let me know what email app you’re using on your Mac, and I can help guide you through the setup.
0
0
EG
Expert
•
117.4K Messages
2 hours ago
Concern moved here to the E-mail help section.
0
0