Hello @user_bhhco8 Thanks for reaching out. Our Xfinity emails require you to login at least once every 90 days to avoid it being locked out. When was the last time you logged in? If the link provided by our Forums expert @Again does not work you may need to reach out to our Customer Security Assurance team to have them restore the access.
Again
Expert
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34.8K Messages
25 days ago
@user_bhhco8
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XfinityMatthew
Official Employee
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2.2K Messages
24 days ago
Hello @user_bhhco8 Thanks for reaching out. Our Xfinity emails require you to login at least once every 90 days to avoid it being locked out. When was the last time you logged in? If the link provided by our Forums expert @Again does not work you may need to reach out to our Customer Security Assurance team to have them restore the access.
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