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Tuesday, November 25th, 2025 5:03 AM

lost email

I was recently asked by Xfinity to migrate my email account over to the Yahoo platform.  On 11/21/25 I went through the migration steps as instructed, but when I opened the email account, all of my email for the dates 11/15/25 to 11/20/25 disappeared.  I am hoping to retrieve the emails because there are important ones in there. Can anyone help me retrieve those email messages?

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Expert

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33K Messages

32 minutes ago

@user_39i3v3 

I was recently asked by Xfinity to migrate my email account over to the Yahoo platform.  On 11/21/25 I went through the migration steps as instructed, but when I opened the email account, all of my email for the dates 11/15/25 to 11/20/25 disappeared.  I am hoping to retrieve the emails because there are important ones in there. Can anyone help me retrieve those email messages?

I am not sure there's much we can do here now since you've migrated.  Some customers have reported that missing emails show up several days later so at this point I would say wait it out a few days.

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