U

Visitor

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1 Message

Thursday, May 1st, 2025 11:20 PM

lost all inbox emails while clearing out emails after 100% quota warning from email postmaster

i was clearing out email/large attachments to avoid 100% quota restriction when everything in my inbox disappeared.

how may i recover the emails that i need to hold on to?

thank you

Expert

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31.6K Messages

22 days ago

@user_ycdp4e 

i was clearing out email/large attachments to avoid 100% quota restriction when everything in my inbox disappeared.

how may i recover the emails that i need to hold on to?

thank you

You might want to get in touch with Customer Security Assurance and see if they can recover them.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Official Employee

 • 

2.4K Messages

21 days ago

 

Hello, and thank you for reaching out to us here for help with your Xfinity email, user_ycdp4e. If you have not already can you test and see if the emails are visable via Xfinity Connect? Also, have you checked your Trash folder list, then the click the Recover Deleted Items feature to see if it helps? Recover deleted emails — Xfinity Email help

 

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