How long has it been since you last signed into the account? If its been more than 9 months, you may no longer have access to it. What happens when you try to sign in?
Good morning, @user_60uc1d. Thank you for reaching out to us via Forums for assistance with your old Comcast email account. Just to confirm, when was the last time you logged into your email? Also, is the account associated with this email address still active?
Latoque
Expert
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29.7K Messages
5 months ago
How long has it been since you last signed into the account? If its been more than 9 months, you may no longer have access to it. What happens when you try to sign in?
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XfinityRaul
Official Employee
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2.1K Messages
5 months ago
Good morning, @user_60uc1d. Thank you for reaching out to us via Forums for assistance with your old Comcast email account. Just to confirm, when was the last time you logged into your email? Also, is the account associated with this email address still active?
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