Log Into Comcast.net Email

I have two email comcast.net email accounts and I would go to comcast.net to login. Since Saturday, 2/1/25 I am unable to get logged in. The page goes to Xfinity.com and I click sign in and it just keeps going in a circle. Can't get into email accounts. I tested sending to the email addresses and it goes through.

Responses

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user_olo4q2

Visitor

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1 Message

15 days ago

Same problem. Starting over doesn't help.

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user_1aoj1m

Visitor

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2 Messages

how can i access my email account on a secure site ( i am able to access my email but i have a message that i was not on a secure site???)

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Reply

15 days ago

0

XfinityChristy

Official Employee

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2K Messages

user_olo4q2 Hello and thank you for reaching out via our Xfinity Community forums. This sounds incredibly inconvenient and concerning that you can't access your email. Thank you for letting us know about this looping issue you've been experiencing. To help me understand the situation better, could you please tell me if you currently have Xfinity internet or other Xfinity services?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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13 days ago

0

XfinityOrlandoM

Official Employee

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2.1K Messages

@user_1aoj1m

Thanks for reaching out to us, To access your Xfinity email, you can use the Xfinity website (connect.xfinity.com), the Xfinity app,

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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13 days ago

0

U

user_8b978a

Visitor

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1 Message

12 days ago

I would like log into my e-mail!!!

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XfinityBillie

Official Employee

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3.4K Messages

user_8b978a I understand that you are having issues with logging into your email. Could you please provide a little more detail, such as any error messages and how you are attempting to access your email?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

10 days ago

0

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user_ttqkf1

Visitor

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1 Message

10 days ago

Agree! Why can’t we not get into our e mail like we use to!

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user_15dtor

3 Messages

9 days ago

The previous statement sounds like me. It goes well and then all of a sudden poof as you said circles and I'm don't wanna change my password or my name. Do you have any ideas?

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user_mlix7z

Visitor

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1 Message

6 days ago

Same problem I am paying way to much $$$$ please lower my monthly payment. I cannot pay this much any longer.

This comment has been converted into a post

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user_4n7eh9

Visitor

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1 Message

5 days ago

Why can I not log into my email account?

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XfinityKei

Official Employee

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1.5K Messages

@user_4n7eh9 Thanks for bringing your email log in concerns to our attention. Our team is here to help. I have more questions to ask to better understand what's going on to help.

When did this start?

Is this your primary email account or a secondary email account?

Are you seeing any error messages or error codes when you log in?

How are you accessing your email account are you using an app, Outlook, iMail or https://www.xfinity.com/email etc

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

3 days ago

0

arnica9

Visitor

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1 Message

1 day ago

very hard to enter E mail

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Email

user_oc37e5

Log Into Comcast.net Email

user_olo4q2

user_1aoj1m

XfinityChristy

XfinityOrlandoM

user_8b978a

XfinityBillie

user_ttqkf1

user_15dtor

user_mlix7z

user_4n7eh9

XfinityKei

arnica9

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