Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
it doesn't work. it takes you to a page full of instructions and links ...
That may mean the email account is not longer active. Customer Security Assurance should be able to check that for you: https://spa.xfinity.com/contact-us
BruceW
Gold Problem Solver
•
27.4K Messages
11 hours ago
Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
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BruceW
Gold Problem Solver
•
27.4K Messages
6 hours ago
That may mean the email account is not longer active. Customer Security Assurance should be able to check that for you: https://spa.xfinity.com/contact-us
0
0