Locked out of email

You locked me out, I changed my password but still can't get into my [Edited: "Personal Information"]

[Title Edited: "Personal Information"]

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3 Messages

15 hours ago

I try to log in & it says that I haven't logged in so i was locked out. I've tried to talk to someone to no avail.

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Visitor

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3 Messages

I reset my password but it don't take it.

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15 hours ago

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Expert

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35.1K Messages

6 hours ago

We can't help you unless you give us more details.

How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
Are you getting any error messages, and if so what are they?
Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
If you're a new Comcast customer, you won't have a comcast.net email address.

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