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hb213
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Visitor

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2 Messages

Saturday, May 31st, 2025 2:04 PM

Live agent email issue

I need to chat an agent.  For a week I have been unable to get mail on my iPad or iPhone. I Can get it on web browser, yes I have checked settings, changed password.  Please someone help.  This is very annoying for the amount of money we pay.

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2 days ago

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XfinityDena

Official Employee

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3.3K Messages

2 days ago

@hb213  I am sorry you are having an issue accessing your email. Have you checked the set up with the link: https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

(edited)

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hb213

Visitor

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2 Messages

2 days ago

Yes I have tried that

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XfinityDena

Official Employee

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3.3K Messages

Are you getting any error messages? 

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