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EdieN
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31 Messages

Thursday, June 23rd, 2022 11:22 PM

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Links in Xfinity email won't open.

I received an email from Xfinity today with links to the channel listing, pricing and services, and other links.  When I click on the links and the browser opens, I get an error message from Microsoft Defender for Office 365 saying it encountered an error.  This happens with both the Microsoft Edge and Google Chrome browsers.  How do I fix this?

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3 years ago

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31.8K Messages

3 years ago

@EdieN 

I received an email from Xfinity today with links to the channel listing, pricing and services, and other links.  When I click on the links and the browser opens, I get an error message from Microsoft Defender for Office 365 saying it encountered an error.  This happens with both the Microsoft Edge and Google Chrome browsers.  How do I fix this?

Is this a verified email from Comcast?  If so it should have the verified logo when you open the email.

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EdieN

Contributor

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31 Messages

3 years ago

How do I post publicly?

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Expert

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31.8K Messages

@EdieN​ You're posting publicly now.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

3 years ago

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EdieN

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31 Messages

What is the answer to my problem.  I cannot accept it as answered if it does not show an answer.

3 years ago

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Again

Expert

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31.8K Messages

@EdieN​ Ignore the box underneath my posts.

Go back to the first reply that I made to you and answer the question.  It's the first place to start when asking for help.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

3 years ago

0

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