Legacy Comcast.net Email Server Sync Freeze Since June 16 – Rejecting External Mail

Hello,

My comcast.net email address has been dropping the vast majority of my incoming emails since around June 16th. To give context on the severity, I typically receive hundreds of emails per day; now, I am lucky if I receive 10 to 15, and I am deeply concerned about missing critical emails. This is a severe delivery block on Xfinity's backend. In fact, my E-ZPass account flagged my email address as "BAD" because Comcast's servers are rejecting their automated notifications. I also ran my address through external email verification tools, and they are all throwing a "failed to connect to mail server" error for my specific mailbox. I checked with the Xfinity Assistant chatbot, and it explicitly states that my account is NOT ready or eligible for the Yahoo Mail migration yet. This means my mailbox is currently broken on Comcast's legacy servers, likely stuck in a backend sync freeze or experiencing a block on incoming mail routing rules. I need an advanced digital support technician or email specialist to look at my specific username on the backend and unfreeze my incoming mail routing. Thank you.