large volume of email missing

@user_4jj5t3 

Over the last week a large volume of email is just gone, not deleted, just gone. It's over 18K emails. Opening up Mail on iPhone which is configured with IMAP settings, you saw the email count drop during sync and it went from over 22K email to just over 4.5K emails. Opening up Outlook on the PC essentially duplicated the issue. Looking at Mail on the web it shows the lower number. Where did the email go? Can it be recovered? Please advise.

Did you check in webmail to see if a forwarding address was somehow inserted?

You can try contacting our Customer Security Assurance team to see if they can get it back.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Hello, @user_4jj5t3 did the suggestions @EG recommended resolve your issue?