Shelbeyhammond's profile

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2 Messages

Thursday, May 13th, 2021 1:05 PM

Closed

Lag when typing emails

When I type email on xfinity, there is a lag with the characters appearing.  This only happens on xfinity email.  It does not happen when typing anywhere else on the internet - google, any other websites etc or in any other platform - word, excel etc.

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Expert

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29.7K Messages

4 years ago

Try clearing your browser's cache/history.  Then close it out and restart it in a fresh session.  You can also try a different browser as a check.

Visitor

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1 Message

4 years ago

I have the same problem. It would be nice if any of these posts with the same question had the answer posted by Comcast. I only see "try this" but no follow up. What's the reason, what's the fix? 

Expert

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31.9K Messages

@user_e4052f

I don't know if there is a fix.  I don't use webmail, instead I use Thunderbird for all my emails and I have the same problem from time to time.  I have never found a fix for it.  I also experience typing lags in Facebook and in Libre Office Writer.  And even here from time to time.  Don't know the reason/haven't heard of a fix.  So, it's not just you.

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Visitor

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1 Message

4 years ago

I have the exact same problem.  Really annoying and will probably drive me to ditch my comcast email and use Google or something else.

Visitor

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2 Messages

@Souperdave816 the only thing that helps is shutting everything down and restarting. Works for a bit. [EDIT: Fixed Spelling Error/Profanity]

(edited)

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