Skip to main content

    Support

    Offers

Shelbeyhammond's profile
Shelbeyhammond
1st Topic
1st Like

Visitor

 • 

2 Messages

Thursday, May 13th, 2021 1:05 PM

Closed

Lag when typing emails

When I type email on xfinity, there is a lag with the characters appearing.  This only happens on xfinity email.  It does not happen when typing anywhere else on the internet - google, any other websites etc or in any other platform - word, excel etc.

Question

 • 

Updated 

4 years ago

368

3

This conversation is no longer open for comments or replies and is no longer visible to community members.

Latoque

Expert

 • 

29.7K Messages

4 years ago

Try clearing your browser's cache/history.  Then close it out and restart it in a fresh session.  You can also try a different browser as a check.

0

user_e4052f

Visitor

 • 

1 Message

4 years ago

I have the same problem. It would be nice if any of these posts with the same question had the answer posted by Comcast. I only see "try this" but no follow up. What's the reason, what's the fix? 

1

0

Again

Expert

 • 

31.9K Messages

@user_e4052f

I don't know if there is a fix.  I don't use webmail, instead I use Thunderbird for all my emails and I have the same problem from time to time.  I have never found a fix for it.  I also experience typing lags in Facebook and in Libre Office Writer.  And even here from time to time.  Don't know the reason/haven't heard of a fix.  So, it's not just you.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

4 years ago

0

Souperdave816

Visitor

 • 

1 Message

4 years ago

I have the exact same problem.  Really annoying and will probably drive me to ditch my comcast email and use Google or something else.

1

0

Shelbeyhammond

Visitor

 • 

2 Messages

@Souperdave816 the only thing that helps is shutting everything down and restarting. Works for a bit. [EDIT: Fixed Spelling Error/Profanity]

(edited)

4 years ago

0

forum icon

New to the Community?

Start Here