Visitor
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1 Message
Keeps asking for IMAP password even after I’ve entered the correct password
On my iPhone, it Keeps asking for the IMAP password even when I enter the correct password. Mail works when I’m using celllular data but prompt comes up constantly when I’m using WiFi. Also message also come up that Comcast is not available.
XfinityThomasA
Official Employee
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3K Messages
6 hours ago
Hello, user_71twyq! Thank you for choosing Xfinity and being part of our Forums community! We truly appreciate you being here. Just a quick reminder: using third-party email programs to access your Comcast.net email can sometimes put your Xfinity ID and password at risk of fraud or other security issues. To keep your account safe, we recommend accessing your Comcast.net email through the Xfinity web portal by clicking Email. If you prefer using a third-party program, let’s make sure everything is set up correctly. Please confirm that “Allow access to third-party programs” is enabled in your Xfinity Email settings—otherwise, you might see an error when trying to connect.
Once that’s done, select your email program from the list here for step-by-step instructions to complete the setup. Please let me know if this info helps!
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