Visitor
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1 Message
Keep receiving a SOMETHING UNEXPECTED HAPPENED message
I'm trying to login to my email and keep getting a "SOMETHING UNEXPECTED HAPPENED, REFRESH PAGE, IF PERSISTS, CHECK BACK LATER" message. How do we fix this so I can check my emails?
XfinityJustinC
Official Employee
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2.3K Messages
15 hours ago
Hello, @Jerry-N-Frances thank you for reaching out over Xfinity Forums. I know how important it is to have access to your email communications, and want to help ensure you're able to get logged in. To better assist it is helpful to know where you're attempting to log in at, and had a few questions:
- Are you attempting to log in here: https://connect.xfinity.com/appsuite
- Are you using a 3rd party email client?
- Have you tried clearing cache/history on the device, or attempted to use a different browser?
(edited)
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EG
Expert
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117.9K Messages
13 hours ago
Concern moved here to the E-mail help section for assistance.
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