frankdoman's profile

New Poster

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5 Messages

Wed, Mar 24, 2021 10:47 PM

Keep getting popups about Comcast Mail App going away, and need to do something....IS THIS LEGIT ?

IS there something changing with how we view our comcast email on our android phones in the xfinity connect app ? Do we need to install a new/different app to do our mail, folders, contacts, etc. on our phones, or is this a scam or phishing thing ?

Responses

Accepted Solution

Again

Expert

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25.6K Messages

2 m ago

Yes, it is going away on April 20th. 2021.  You can use any mobile email app on your phone, including the one that came with your phone if you still have it.  Otherwise, head to the Play store and download the one you'd like to use.

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New Poster

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5 Messages

2 m ago

Thanks Again....is there an app or 2 which seems to work well with comcast, and will a new app suck over all of the folders and large inbox, if you know ?

Visitor

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1 Message

1 m ago

How do we delete multiple emails at once? And once you search a sender email how can I delete them all at once? This does not seem user friendly at all. You have to bookmark the webpage and access webpage and then go to bookmarks? Why the deletion of this app? 

Official Employee

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154 Messages

We retired the Xfinity Connect app April 20, 2021. However, the app’s features are still accessible online at https://comca.st/2QLsdyD. Log in, click on the Voice tab, and you’ll find all of the same features – except the Voice-2-Go feature, which was also retired.
When you're having the issue with deleting the emails is this via our website? This link https://comca.st/3v7y5RN has step by step instructions and pictures to assist with deleting emails on our platform via the website. 
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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