Just upgraded to Windows 10 and now cannot get any emojis to work in emails, even Comcast ones.

Is this a coincidence, or does Windows 10 have something to do with it?  I click on the Emoticon icon there but I get a split image of something (can't determine what it is) and I can see the words "Recently used" in bold font.  I can also see directional arrows in that split image - I tried one and did actually see the laughing icon I have used before.  If I keep scrolling down with the arrow I can see the lower quarter of another emoticon.  It's like each one was dividedinto 4 quarters (two up and two down) and I can only see the lower left corner.  Anyone else have this problem?      (Just tried the icon here and I can only see the code.....