New Poster
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1 Message
I've had an email account with Comcast for 30 years
Today in 30 minutes a billing person deleted my email without authorization. I had an account issue and She in Her call center said I can fix this. I said delete nothing I need to talk to someone who knows. She deleted the account and now I can no longer get emails at the address I had for 30 years.
How is this possible.
BruceW
Gold Problem Solver
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26.7K Messages
5 years ago
If an employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.
The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.
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dorgreene21
Visitor
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3 Messages
4 years ago
i just might have to go elsewhere cause i can't talk to anyone about my service and i have been with comcast through 3 service network names
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