New Poster
•
1 Message
I've had an email account with Comcast for 30 years
Today in 30 minutes a billing person deleted my email without authorization. I had an account issue and She in Her call center said I can fix this. I said delete nothing I need to talk to someone who knows. She deleted the account and now I can no longer get emails at the address I had for 30 years.
How is this possible.
Responses
BruceW
Gold Problem Solver
•
22.4K Messages
7 m ago
If an employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.
The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.
0
0