Visitor

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2 Messages

Sunday, August 16th, 2026 1:52 AM

Issues accessing email account [Edited]

I cannot get into my email account. Just called comcast and they would not connect me to someone that could help me,


[Title Edited: "Personal Information "]

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Visitor

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2 Messages

2 days ago

Does anyone have an answer for my problem or does anyone care.

Expert

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34.8K Messages

@user_bxwaqu​ 

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

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