Issues accessing email account [Edited]

I cannot get into my email account. Just called comcast and they would not connect me to someone that could help me,

[Title Edited: "Personal Information "]

Responses

Oldest First

Selected Oldest First

U

user_bxwaqu

Visitor

•

2 Messages

25 days ago

Does anyone have an answer for my problem or does anyone care.

2

0

Again

Expert

•

34.8K Messages

@user_bxwaqu

We can't help you unless you give us more details.

How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
Are you getting any error messages, and if so what are they?
Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
If you're a new Comcast customer, you won't have a comcast.net email address.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer! tick

Like

Reply

24 days ago

0

XfinityJohnG

Official Employee

•

3.1K Messages

Thank you for reaching out to our team about your issue with the email. @Again is correct, we will be happy to assist you from here if you provide that information.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

Like

Reply

23 days ago

Email

user_bxwaqu

Issues accessing email account [Edited]

user_bxwaqu

Again

XfinityJohnG

New to the Community?