Visitor

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1 Message

06/22/2026 8:25 PM

Is My Comcast Email Moving to Yahoo?

I need to know if my Comcast email account is moving to yahoo. I have received numerous fake emails about this and am not sure if the most recent one is legitimate.  My name is Thomas [Edited: "Personal Information"]

[Title Edited: "How to write a helpful post"]

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Official Employee

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1.3K Messages

4 months ago

Hello @user_upgd5b, thank you for taking the time to reach out! You have the option of moving your email address over to Yahoo if you would like but at this time it is not required to migrate over to Yahoo. 

Frequent Visitor

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9 Messages

We only received an invitation to move one email account but not the secondary email account. How do we manage this situation? When is the drop-dead date for making the conversion? Thank you.

Expert

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35.2K Messages

@Lostintheforest​

We only received an invitation to move one email account but not the secondary email account. How do we manage this situation? When is the drop-dead date for making the conversion? Thank you.

Email addresses usually, but not always, migrate one at a time, so your secondary account will migrate at some point.

Go ahead and migrate your one email and wait for the invitation for the secondary account.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Frequent Visitor

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9 Messages

Thank you. It is possible the invitation was sent to the secondary email address but got deleted. If that email address is disconnected it would be a major inconvenience, so we are quite worried. 

Expert

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35.2K Messages

@Lostintheforest​

Thank you. It is possible the invitation was sent to the secondary email address but got deleted. If that email address is disconnected it would be a major inconvenience, so we are quite worried. 

Not all email addresses get the invitation at the same time.  

When you opened the secondary account at some point were you asked to accept the Yahoo Terms of Service and Privacy Policy?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

Frequent Visitor

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9 Messages

Unknown. It may have appeared to be one of the frequent email scams containing "Xfinity" or "Comcast" and got deleated.

Visitor

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3 Messages

2 days ago

Is there a way to determine when account well be moving?

Expert

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30K Messages

6 hours ago

@lexubw 

Is there a way to determine when account well be moving?

Not really.  The migration started in June 2025 and is ongoing in fits and starts.  You should get an email inviting you to make the change when the time comes.  Supposedly it was to be finished by the end of this year, but now it's looking like it will continue on into 2027.

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