Regular Visitor
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5 Messages
Is jotform.com email blocked by xfinity?
I have been expecting responses from several jotform.com submissions but it appears they are being blocked by xfinity. Nothing in spam/junk.
Regular Visitor
•
5 Messages
I have been expecting responses from several jotform.com submissions but it appears they are being blocked by xfinity. Nothing in spam/junk.
XfinityLinda
Official Employee
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1.8K Messages
2 days ago
Thanks for meeting us in our community about your email, @chris14313. You've reached the right team for assistance. We recommend checking our Spam filters article for assistance.
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chris14313
Regular Visitor
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5 Messages
2 days ago
Thank you for the recommendation. Unfortunately, the expected emails were not in spam either. After discussing the issue with the form organizer it appears that xfinity is in fact blocking that domain outside of the spam filter as none of the Comcast.net email address users are receiving emails. I switched to Gmail to be able to continue email communications.
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