IPhoneis is not receiving emails

Hi there, @user_5a1yo9 I'm truly sorry for the trouble you are having trying. Can you please try the following on your iPhone.-Richard

• Delete and Re-Add Your Comcast Account

  • Go to Settings → Mail → Accounts.

  • Tap your Comcast account → tap Delete Account → confirm.

  • Restart your iPhone.

  • Then go back to Settings → Mail → Accounts → Add Account → Other → Add Mail Account.

• Enter the Following Settings Manually

  • Name: Your full name

  • Email: Your full Comcast email (e.g., yourname@comcast.net)

  • Password: Your Comcast email password

  • Description: Comcast (or whatever you’d like)

  Tap Next, then enter these mail server details:

  Incoming Mail Server (IMAP):

  • Host Name: imap.comcast.net

  • Username: your full Comcast email address

  • Password: your email password

  • Port: 993

  • Use SSL: On

  Outgoing Mail Server (SMTP):

  • Host Name: smtp.comcast.net

  • Username: your full Comcast email address

  • Password: your email password

  • Port: 587

  • Use SSL: On

  • Authentication: Password

• Check “Advanced” Settings

  • Go to Settings → Mail → Accounts → Comcast → Account → Advanced

  • Confirm that Use SSL is turned on, and the Server Port is 993.

• Test Connection

  • Open the Mail app and refresh.

  • If it still fails, toggle Wi-Fi off and try again using mobile data.

• If It Still Doesn’t Work

  • Go to https://connect.xfinity.com in Safari — if it works there, your credentials are fine and the problem is local to your phone’s mail configuration.

  • Temporarily disable any VPN or content blockers that may be interrupting IMAP connections.