Visitor

 • 

1 Message

Thursday, February 12th, 2026 5:48 PM

iPhone email not syncing

I have uninstalled and reinstalled my xfinity email over the last few days. It was the only way to reestablish a connection in the mail app in my iPhone 17 pro and my xfinity account. Now it will pull in messages, however it won’t sync up with the server. I have no issues with my iPad. What can I do to correct this?  Please don’t tell me that I have to access the mail through the internet. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

2 hours ago

 

user_bb56ey Hi there! Can you try rebuilding your email using your iPhone 17 Pro, and be sure to select the IMAP setting. Here is a link you can use to help you with that. IMAP is going to be the best way to ensure your email is synced on all devices you use to access your Xfinity email.

 

forum icon

New to the Community?

Start Here