Visitor
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5 Messages
iPhone 14 Pro Max and Comcast email compatibility
I purchased a new iPhone 14 Pro Max several weeks ago. I have followed the guidance on the Xfinity site 3 different times and have no success loading my Comcast emails onto the iPhone 14 Pro Max. My email address does load but states "Cannot Connect to the server for " [Edited: "Personal Information"]" "Mail can try to repair these settings." I hit the Repair button and then receive "Cannot Get Mail. The mail server "impap.comcast.net" is not responding. Verify that you entered the correct account info into Mail settings."
So what's the solution? I cannot believe the newest iPhone cannot connect to Comcast email.
Thank you.
Thank you.
XfinityPaula
Official Employee
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1.4K Messages
2 years ago
Hello @John_K1 Thanks for reaching out to us for the trouble with accessing your email on the new iphone. I would love to help out. I believe the issue is with the server settings the error "impap.comcast.net" this should be set to imap.comcast.net it looks like there was a typo there. Can you try to reenter that setting please? When you have a change let me know if that helps out.
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EG
Expert
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110K Messages
2 years ago
The concern is not "accessibility / disability" help related.................... Topic moved here to the proper help section for assistance.
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