Ip Address temporarily blacklisted

I've been using my Xfinity email for 20 years and the IP address has suddenly been blacklisted. Can someone help with this?

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XfinityRay

Official Employee

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3.5K Messages

19 days ago

Hi there, @user_g7gutx! Thank you for being a part of our family for the last 20 years. We appreciate being your provider all these years and want things to be perfect for you! Are others no longer receiving emails from you, are you not getting incoming emails, or both? Are you able to login on our website, https://www.xfinity.com/email, and view your email box?

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user_g7gutx

Visitor

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2 Messages

The problem has seemed to resolve itself. I was always able to read my emails on the Xfinity website. It was the Apple Mail app that was not able to connect with the Comcast servers. But, as noted, everything is working normally now. Fingers crossed.

19 days ago

0

XfinityChelseaB

Official Employee

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2.1K Messages

@user_g7gutx, Glad to hear! Keep us updated if anything comes up.

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19 days ago

0

Email

user_g7gutx

Ip Address temporarily blacklisted

XfinityRay

user_g7gutx

XfinityChelseaB

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