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Monday, January 20th, 2025 6:42 PM

IP address blacklisted from receiving emails on Outlook or Thunderbird

Hello,

I'm getting an error when attempting to retrieve emails using Outlook or Thunderbird:

Alert from account Comcast IMAP: Temporarily blacklisted IP Address - try again later

This started yesterday afternoon and is still happening. Any help is appreciated.

Thank you

Official Employee

 • 

1.9K Messages

3 months ago

@user_02qoa4 Welcome to our community forum! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. I have to check my Email every day so I'd be concerned if I was running into issues. Are you able to access all your mail through our website or is that giving you an error as well? 

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