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user_8e6wi3
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Friday, August 9th, 2024 9:28 PM

ip address black listed

My ip address is temporarily blacklisted.  I have called comcast twice and have been moved up the tech food chain.  I am waiting back for a call.  But since my ip address is blacklisted I can not access my emails by using my macbook pro mail app on the computer or the iphone.  I can access my emails only by the website and not the app. Please help.

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1 month ago

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XfinityLinda

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1.2K Messages

1 month ago

Thank you for connecting with us here, @user_8e6wi3, about your IP address. We are happy to assist. Did you get connected to our Customer Security Assurance (CSA) department? 

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Again

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@XfinityLinda​ @user_8e6wi3 

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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1 month ago

Again

Expert

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30.9K Messages

1 month ago

Moved to Email as this is not Guidelines related.

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