Thu, May 13, 2021 12:18 AM
when I send invoices to my email, they do not go through
1 m ago
Hello, @user_bffc79. Thank you for reaching out. I understand how important emails can be when you are completing finances on QuickBooks, and I see you are running into trouble. I'll be glad to help. To confirm, are you using the Xfinity Connet portal or a third-party platform like Outlook?
@ComcastVianney my email is Mediacom. Outlook. Our business is Comcast
Let's take a closer look at what's happening with the Emails, @user_bffc79.
Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
@ComcastVianney yes. My personal Emil is outlook. My cable privider is Mediacom.
We would love to look into this further with you to see if we can help sort out what's happening and find a resolution. Can you please send us a private message with your name, service address and phone number to Xfinity Support by clicking the chat icon at the top right of the page.
In regards to the issue of QuickBooks. QuickBooks is aware and are hoping to have a resolution deployed by the end of this week.