invalid credentials

I can not set up and account. Any time i try to go to any webpage it either says invalid credentials or error. I have already tried making a new account, clearing my cache, and also tried using multiple devices.

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user_e1d451

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1 Message

4 years ago

Same issue here. I have already tried the above & verified my email address. Any time I try to login, I receive message saying that "Access not Authorized".

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apesjhnfpjmqplszxc

Visitor

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1 Message

4 years ago

Same issue. Cleared cache, incognito mode, different devices, reset passwords, verified email, nothing is working

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XfinityBillie

Official Employee

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4.2K Messages

@apesjhnfpjmqplszxc I'm sorry to hear that you are having a similiar issue. Can you clarify if you are trying to start new services or add another user to your account?

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4 years ago

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Latoque

Expert

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29.9K Messages

4 years ago

@Jt11123

Can you clarify-------do you mean you are trying to create a Comcast secondary account? Or are you trying to set up an existing account in a desktop email client like Outlook or Thunderbird? Something else?

(edited)

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user_be8fb8

Visitor

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2 Messages

4 years ago

I'm having the same problem. Has anyone figured out how to fix it?

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Jt11123

invalid credentials

user_e1d451

apesjhnfpjmqplszxc

XfinityBillie

Latoque

user_be8fb8

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