Internet

Hi, I’m experiencing an internet outage and need someone to actually check my connection. My internet was working normally and suddenly stopped. My Xfinity modem is currently blinking orange.

The Xfinity Assistant says it cannot connect me to a live agent because there is an outage, but I need to know whether this is a confirmed area outage or an issue specifically with my equipment/connection.

Please have a live support representative check my account and connection and let me know what is causing the outage and the estimated restoration time. Thank you.