U

Visitor

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1 Message

Friday, June 13th, 2025 8:13 PM

internet Billing

I have a credit of $157.80 to my internet account which I would like credited back to my credit card.

Expert

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111K Messages

21 hours ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

Official Employee

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2.1K Messages

21 hours ago

 

user_24rxcs Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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