Inconsistent Spam filtering
Both my wife and I have Comcast email addresses set up on my Xfinity account. We both have email sent to Outlook on our (different) PCs.
This month, Xfinity has flagged as spam several legitimate emails sent to me. However, my wife received these same emails. (That's how I knew to log in to webmail to look for them.) They were sent to a group from the domain of our church, and we are in the BCC list.
Why does the filter think these are spam for my email address but not for my wife's? I have tried clicking the "not spam" button but it happened again today. However, in between the earlier occurrence and today's, I have received several emails from that domain in the same way with no problem.
And also today, I noticed the exact opposite problem. Xfinity correctly caught a spam email sent to my address, but let the same email be delivered to my wife. (Not the same sender as the problem above; this was from a gmail user friend whose account apparently got hacked.)
I don't understand why this should be happening. If Xfinity has no 'whitelist' function, is there another way to fix this problem? Or is it the case that Xfinity expects all of their email users to log in to webmail every week to make sure the spam filter is working correctly?